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Privacy Policy

 

HARPERCOLLINS PUBLISHERS L.L.C.: PRIVACY NOTICE (U.S. AND CANADA)


Effective Date: May 24, 2018

We at HarperCollins Publishers L.L.C. (“Company”) respect your concerns about privacy. This Privacy Notice (“Notice”) applies to personal customer information obtained by the Company, including through web sites, mobile sites, applications (“apps”), widgets and trade shows (collectively, the “Services”).

The Notice describes the types of personal information we obtain about customers, how we use the information and with whom we share it. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. The Services are for a general audience, are not targeted to children, and we do not knowingly collect personal information from children under 13 years of age. When we intend to collect information from children, we will provide additional information about how we protect children's privacy in our Children’s Privacy policy. To read about our protections that relate to the online collection of information from children under 13, click here

Click on one of the links below to jump to the listed section:

INFORMATION WE OBTAIN


We obtain personal information about customers through the Services and from our Company affiliates. The types of personal information we may obtain include:

  • Contact information (such as name, postal address, email address and telephone and/or mobile numbers);
  • Username and password when you register through our Services;
  • Geolocation data;
  • Other information you may provide to us, such as through our “Submit a Request” or “Contact Us” feature


Information Obtained by Automated Means Through Our Services

We also may obtain certain information through our Services by automated means, such as cookies (including HTTP, HTML5 and Flash cookies), web beacons, web server logs, JavaScript and similar technologies, including technologies designed to obtain information regarding your use of our Services. The information we obtain in this manner may include IP address, mobile device advertising ID, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our Services, and dates and times you access or use the Services. In connection with our mobile apps, we also may obtain your phone number and details about your mobile carrier.

A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We also may use similar automated means to obtain and store information regarding your actions while using our mobile apps.

We may link certain data elements obtained through automated means, such as your browser or device information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you, what search queries you may have run and what advertisements you may have seen on our Services or on third-party websites and apps. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. You also may be able to delete your Flash cookies or adjust your Flash cookie settings by visiting the Adobe Flash Website Storage Settings Panel and Global Storage Settings Panel. Please note, however, that without cookies you may not be able to use all of the features of our Services. Your device settings also may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with us through our apps or other app developers.

In addition, if you register with us through or connect your account with us to a third-party social media network (such as Facebook or Twitter), we may obtain certain information about you from the relevant social media network, such as your user ID and/or user name associated with that social media network, the information contained in your public profile on the social media network and friends lists. The specific information we obtain depends on your privacy settings on the applicable social media network.

The providers of third-party apps, tools, widgets and plug-ins on our Services, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of those features and is subject to the privacy policies or notices of those providers. The Company is not responsible for those providers’ information practices.

HOW WE USE THE INFORMATION WE OBTAIN


We may use the information collected from and about you to:

  • Provide our products and services;
  • Create and manage online accounts;
  • Send promotional materials, alerts regarding available offers and other communications, including communications through the Services and outside of the Services, such as via email and through third-party websites and apps;
  • Communicate about, and administer participation in, special events, promotions, programs, offers, surveys, contests and market research;
  • Respond to inquiries from you and other third-parties, including inquiries from law enforcement agencies;
  • Anonymize personal information to provide third parties with aggregated data reports showing anonymized information and other non-personal information;
  • Supplement your personal information collected from you with additional information from publicly and commercially available sources, and/or information from Company affiliates and our business partners;
  • Associate your browser and/or device with other browsers or devices you use for the purpose of providing relevant and easier access to content, advertising across browsers and devices, and other operational/business purposes.
  • Operate, evaluate and improve our business (including developing, enhancing, analyzing and improving our Services; managing our communications; performing data analytics; and performing accounting, auditing and other internal functions);
  • Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and
  • Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies

In addition, we and our third-party service providers may use information collected through automated means including cookies, web beacons, web server logs, JavaScript and similar technologies for purposes such as (1) customizing our users’ visits to and use of our Services, (2) delivering content (including advertising) tailored to our users’ interests and the manner in which our users use our Services, and (3) managing our Services and other aspects of our business.

We may use third-party analytics services on our Services, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web beacons, web server logs and similar technologies to help us analyze your use of the Services. The information collected through these means may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the Services. To learn more about how to opt out of Google Analytics services, please visit the link below

We also may use your personal information in other ways for which we provide specific notice at the time of collection.


INTEREST-BASED ADVERTISING


On our sites, apps and/or emails we and our third-party service providers may obtain information about your activities to provide you with advertising about products and services tailored to your individual interests. We and our third-party service providers also may obtain information for this purpose from third-party websites and apps. This section of our Privacy Notice provides details and explains how to exercise your choices.

We engage third-party advertising networks to help us target our messaging to visitors through interest-based and contextual means. Through these ad networks, we can track your online activities over time and across third-party websites and apps by obtaining information through automated means, as described above. The networks use this information to show you advertisements on our Services or other third-party websites and apps that may be tailored to your individual interests. The information our ad networks may obtain on our behalf includes data about your visits to websites and use of apps that serve our advertisements, such as the pages or ads you view and the actions you take on those websites or apps. This data collection takes place both on our sites, apps and emails and on third-party websites and apps that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising,

We also participate in an advertising platform offered by our affiliate NC Audience Exchange, LLC, NewsIQ, which gathers information for the purposes as described above. To learn more about NewsIQ, and how to opt out, please click here

To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.

Our sites are not designed to respond to “do not track” signals from browsers.


SMS/MMS ADVERTISING


By electing to submit your mobile phone number, you consent to receive text message alerts from the Company containing product/service and event information or promotions that may be sent using automated dialing systems (“Text Messages”). Your consent to receive Text Messages is not otherwise required to purchase any goods or services from us. You may not consent to receive Text Messages on behalf of someone else or provide someone else’s phone number. You agree to enter into, sign and receive your consent to receive Text Messages electronically.


You may receive approximately 8 recurring Text Messages per month. We do not charge a fee for you to receive Text Messages from us, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. Participating Carriers are: Alaska Communications Systems (ACS), Alltel-Allied, AT&T, Bluegrass Cellular, Boost Mobile, Boost-CDMA, Carolina West Wireless, CellCom, Cellular One, Cellular South, Chariton Valley Cellular, Chat Mobility, Cincinnati Bell, Cleartalk (Flat Wireless), Cross Wireless, DTC Wireless, Duet IP, East Kentucky Network, ECIT, Element Mobile, Epic Touch, GCI Communications, Golden State Cellular, Google Voice, Illinois Valley Cellular, Immix, Inland Cellular, IWireless, Kenai SRT Communications, Leap Wireless, Metro PCS, MetroPCS/T-Mobile, Mobi, MobileNation/SI Wireless, Mosaic Telecom, MTA Wireless/Matanuska, MTPCS, Nex Tech Communications, Northwest Missouri Cellular, nTelos, Panhandle Wireless, PCS, Peoples Wireless, Pine Cellular, Pioneer Cellular, Plateau Wireless, Rural Independent Network Alliance, Sagebrush Cellular, SouthernLINC, Thumb Cellular, T-Mobile, TracFone (AT&T), Union Telephone, United States Cellular Corp, United Wireless, US Aio Wireless, Verizon, Viaero Wireless, Virgin Mobile, and West Central Wireless.

To receive help with Text Messages, you can either text the word “Help” to READIT (732348) or contact us as outlined in the How To Contact Us Section below.

You may unsubscribe from receiving our Text Messages any time by texting the word “STOP” to READIT (732348) from your device. You may also choose not to receive Text Messages by contacting us as outlined in the How To Contact Us Section below.


INFORMATION WE SHARE


We may share customer personal information with

  • Our subsidiaries and affiliates, any of whom may use your personal information consistent with this Privacy Notice or for the subsidiary’s or affiliate’s own purposes, including marketing purposes. A current list of our affiliated companies is available at http://newscorp.com/about/our-businesses/.
  • Service providers in the US and other jurisdictions who perform services on our behalf.
  • Our third party clients or business partners, such as social media networks and advertising agencies, and other third parties for those third parties’ own marketing purposes, such as to serve targeted advertisements.

In addition, when the information collected from or about you does not identify you as a specific person, we may share it with third parties.

We may further disclose information about you (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, and (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event of a proposed or completed sale or transfer of all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).


YOUR CHOICES


We offer you certain choices in connection with the personal information we obtain about you, such as how we communicate with you.

To update your preferences, ask us to remove your information from our marketing mailing lists or submit a request, please contact us as outlined in the How To Contact Us Section below.

You also can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails, and you can unsubscribe from Text Messages as outlined above.

To learn more about how to opt out of ad network interest-based advertising, please visit the customer opt-out pages at:


ACCESSING, REVIEWING, UPDATING AND MODIFYING PERSONAL INFORMATION


You have the right to access, review, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updates to and corrections of inaccuracies in your personal information by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to his/her personal information records.


NOTICE TO CALIFORNIA RESIDENTS


Subject to certain limitations, California residents may ask us to provide them with (1) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties. To make this request, California residents may contact us as specified in the How to Contact Us section below.


HOW WE PROTECT PERSONAL INFORMATION


We maintain administrative, technical and physical safeguards designed to protect the personal information we have about you against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.


TRANSFERS OF INFORMATION


The Services may be hosted in and managed from a country outside the country in which you initially provided the information, including the United States. We may transfer the personal information we collect about you to the United States and/or another country, which may not be deemed to have the same data protection laws as the country in which you initially provided the information. When your personal information is in such countries, it may be accessed by the courts, law enforcement and national security authorities in accordance with applicable law. If you are a user located outside the United States or the country to which your information may be transferred, you understand and consent to having any personal information processed in the United States and/or such country. Your consent includes the use of cookies and other tracking technologies as described above. When we transfer your information, we will protect that information as described in this Notice.


LINKS TO THIRD-PARTY SITES, APPS AND SERVICES


For your convenience and information, our Services may provide links to third-party sites, apps and services that may be operated by companies not affiliated with HarperCollins Publishers. These companies may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the privacy practices of any non-HarperCollins Publishers’ sites, apps or services.


UPDATES TO OUR PRIVACY NOTICE


This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. For significant changes, we will notify you by posting a prominent notice on our Services indicating at the top of the Notice when it was most recently updated.


HOW TO CONTACT US


If you have any questions or comments about this Privacy Notice or the manner in which we or our service providers treat your personal information, would like to exercise your choices, or would like us to update information we have about you or your preferences, please contact us as follows:

privacypolicy@harpercollins.com


You may also write to:

Legal Department / Privacy Policy
HarperCollins Publishers
195 Broadway
New York, NY 10007


Canadian residents may also contact our Privacy Officer at

Privacy Official
HarperCollins Canada Limited
Internet Development Group
Bay Adelaide Centre, East Tower
2 Adelaide St. W, 41st Floor
Toronto, Ontario M5H 4E3

Tel. No.: (416) 975-9334
e-mail: privacy-canada@harpercollins.com.

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Site Terms of Use

 

Ownership


Welcome to the Web site at www.harpercollins.com ('Site') which is owned by HarperCollins Publishers L.L.C. ('HCP'). This Site is operated by HCP, and materials on the Site are owned, for the most part, by HCP. The Site may also include materials owned by third parties and posted on the Site by virtue of a license, grant or some other form of agreement between the third party and HCP.

HCP has created this Site for your personal enjoyment, entertainment and education. However, you are only authorized to access this Site or to use the materials contained in the Site (regardless of whether your access or use is intended) if you agree to abide by all applicable laws, and to these Terms of Use which constitute an Agreement between you and HCP. Please read these Terms of Use carefully and save them. If you do not agree with them, you should leave this Site immediately. Any questions or comments regarding, or problems with, this Site should be sent to the Site Administrator at feedback2@harpercollins.com.

HCP reserves the right to modify or amend this Agreement without notice at any time. It is therefore important that you read this page regularly to ensure you are updated as to any changes.

If you become aware of misuse of this Site by any person, please contact the Site Administrator with your concerns.


Access and Use


All materials contained in this Site are protected by international trademark and copyright laws and must only be used for personal, non-commercial purposes. This means that you may only view or download material from this Site for your own use and you must keep all copyright and other proprietary notices attached to the downloaded material. Images used in this Site in accordance with the Attribution (by) Creative Commons license are noted thusly. More information about Creative Commons can be found at http://creativecommons.org.

The reproduction, duplication, distribution (including by way of e-mail, facsimile or other electronic means), publication, modification, copying or transmission of material from this Site is STRICTLY PROHIBITED unless you have obtained the prior written consent of HCP or unless it is expressly permitted by this Site. The material covered by this prohibition includes, without limitation, any text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this Site. The use of materials from this Site on any other Web site or networked computer environment is similarly prohibited. Requests for permission to reproduce or distribute in digital form the online materials found on this Site can be made by contacting HCP in writing at HarperCollins Publishers L.L.C., Internet Development Group, 195 Broadway, New York, NY 10007 or at feedback2@harpercollins.com.

You are also strictly prohibited from creating works or materials that derive from or are based on the materials contained in this Site including, without limitation, fonts, icons, link buttons, wallpaper, desktop themes, on-line postcards and greeting cards and unlicensed merchandise. This prohibition applies regardless of whether the derivative materials are sold, bartered or given away.


Bulletin Boards, Chat Rooms & Blogs


You are welcome to post, transmit or submit messages and other materials (which include uploading files, inputting data or any other materials or engaging in any form of communication in connection with this Site) (collectively 'Messages') to bulletin boards, chat rooms, blogs or other public areas within, or in connection with, this Site (collectively 'Forums'). However, HCP accepts no responsibility whatsoever in connection with or arising from such Messages.

HCP does not endorse and has no control over the content of Messages submitted by others to Forums. Messages submitted to Forums are not necessarily reviewed by HCP prior to posting and do not necessarily reflect the opinions or policies of HCP. HCP makes no warranties, express or implied, as to the content of the Messages in the Forums or the accuracy and reliability of any Messages and other materials in the Forums. Nonetheless, HCP reserves the right to prevent you from submitting Materials to Forums and to edit, restrict or remove such Messages for any reason at any time.

HCP assumes no responsibility for actively monitoring Forums for inappropriate Messages. If at any time HCP chooses, in its sole discretion, to monitor the Forums, HCP nonetheless assumes no responsibility for the content of the Messages, no obligation to modify or remove any inappropriate Messages, and no responsibility for the conduct of the user submitting any Message. In submitting Messages to Forums, you agree to strictly limit yourself to discussions about the subject matter for which the Forums are intended. You agree that HCP accepts no liability whatsoever if it determines to prevent your Messages from being submitted or if it edits, restricts or removes your Messages. You also agree to permit any other user of this Site to access, view, store or reproduce the material for that other user's personal use and not to restrict or inhibit the use of the Site by any other person.

You agree that you will not submit Messages to Forums that:


  • are unlawful, threatening, obscene, vulgar, pornographic, profane or indecent including any communication that constitutes (or encourages conduct that would constitute) a criminal offense, gives rise to civil liability or otherwise violates any local, state, national or international law;

  • violate the copyright, trademark or other intellectual property rights of any other person. By submitting Messages to Forums, you represent to HCP that you are the rightful owner of such material or that you have first obtained permission to submit the material from the rightful owner;

  • improperly assume or claim the identity, characteristics or qualifications of another person;

  • are for purposes of spamming;

  • contain any virus or other harmful component;

  • are libelous, or an invasion of privacy or publicity rights or any other third party rights; or

  • are for commercial purposes or contain advertising or are intended to solicit a person to buy or sell services or to make donations.


You agree that any Message whatsoever submitted by you becomes the property of HCP and may be used, copied, sublicensed, adapted, edited, transmitted, distributed, publicly performed, published, displayed or deleted as HCP sees fit.

You agree to release HCP, its parents and affiliates together with their respective employees, agents, officers, directors and shareholders, from any and all liability and obligations whatsoever in connection with or arising from your use of Forums. If at any time you are not happy with the Forums or object to any material within Forums, your sole remedy is to cease using them.


Employment Opportunities


HCP may, from time to time, post HCP employment opportunities on the Site and/or invite users to submit resumes to it. If you choose to submit your name, contact information, resume and/or other personal information to HCP in response to employment listings, you are authorizing HCP to utilize this information for all lawful and legitimate hiring and employment purposes. HCP also reserves the right, at its sole discretion, to forward the information you submit to its parents, subsidiaries and affiliates for legitimate business purposes. Nothing in these Terms of Use or contained in the Site shall constitute a promise by HCP to interview, hire or employ any individual who submits information to it, nor shall anything in these Terms of Use or contained in the Site constitute a promise that HCP will review any or all of the information submitted to it by users.


Linked Sites


If HCP has provided links or pointers to other Web sites, no inference or assumption should be made and no representation should be implied that HCP is connected with, operates or controls these Web sites.

HCP is not responsible for the content or practices of third party Web sites that may be linked to this Site. This Site may also be linked to other Web sites operated by companies affiliated or connected with HCP. When visiting other Web sites, however, you should refer to each such Web site's individual 'Terms of Use' and not rely on this Agreement.


Disclaimer of Liability and Warranties


While HCP does its best to ensure the optimal performance of the Site, you agree that you use this Site and rely on material contained in this Site at your own risk.

The Site, and all materials in this Site, are provided 'as is' and, to the fullest extent permitted by law, are provided without warranties of any kind either express or implied. This means, without limitation, that HCP DOES NOT WARRANT that the Site is fit for any particular purpose; that the functions contained in the materials in the Site will be uninterrupted; that defects will be corrected; that the Site is free of viruses and other harmful components or that the Site is accurate, error free or reliable.

You acknowledge that HCP, its parents and affiliates together with their respective employees, agents, directors, officers and shareholders, IS NOT LIABLE for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, viruses, communication line failures or for the theft, destruction, damage or unauthorized access to your computer system or network.

You acknowledge that HCP is not liable for any defamatory, offensive or illegal conduct or material found in connection with this Site, including such conduct or material transmitted by any means by any other person.

You acknowledge that HCP is not liable for any damages, including, without limitation, direct, incidental, special, consequential or punitive damages, in connection with or arising from your use or from your inability to use the Site.


Indemnity


You agree to defend, indemnify and hold harmless HCP, its parents and affiliates together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorney's fees and costs) arising out of your use of this Site, your breach or alleged breach of this Agreement or your breach or alleged breach of the copyright, trademark, proprietary or other rights of third parties.


Other


This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.

This Agreement is governed by, and construed in accordance with, the laws of the State of New York without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts of the State of New York or, if appropriate, the United States District Court for the Southern District of New York for resolution of any dispute, action or proceeding arising in connection with this Agreement or your use or non-use of the Site, and you further irrevocably waive any right you may have to trial by jury in any such dispute, action or proceeding.


NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT


HCP will process notices of alleged infringement which it receives and will take appropriate actions as required by the Digital Millennium Copyright Act (the 'DMCA') and other applicable intellectual property laws. Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to HCP's Designated Agent.

Service Provider(s): HarperCollins Publishers LLC

Name/Contact Information of Designated Agent:

Kyran Cassidy
Asst. General Counsel
HarperCollins Publishers
195 Broadway
New York, New York 10007
Telephone: (212) 207-7969
Fax: (212) 207-7552
E-mail: kyran.cassidy@harpercollins.com  

To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. §512(c)(3)):


  1. Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online side are covered by a single notification, a representative list of such works at that site;

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;

  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


© 2013 HarperCollins Publishers L.L.C. All Rights Reserved


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